Mm98 Privacy Policy – Player Personal Data Protection

1Introduction

Welcome to the mm98 Privacy Policy. This document is written to give you a clear understanding of how the mm98 platform handles your personal data — from account registration through to fund withdrawals and everything in between.

When you use mm98 services, whether through our website or mobile app, you trust us to look after your personal information. We do not take that responsibility lightly. Every aspect of data management at mm98 is designed with security, transparency, and respect for your privacy rights as a player.

This Policy applies to all users who access or register an account on the mm98 platform. By continuing to use the platform, you agree to the terms set out in this document.

2Personal Data We Collect

Mm98 only collects data that is strictly necessary to operate the platform and ensure a safe, seamless gaming experience. The data we collect falls into several categories:

Mm98 does not collect sensitive personal data such as medical information, religious beliefs, or biometric data, except in specific circumstances requiring further verification based on legal compliance requirements.

3How We Use Your Data

Collected personal data is used for the following purposes and nothing beyond that:

• Account management – Creates, verifies, and securely maintains your player account.
• Transaction processing – Processes deposits and withdrawals accurately and efficiently using your preferred payment method.
• Identity verification (KYC) – Verifies that you meet the minimum age requirement and ensures compliance with the platform's compliance obligations.
• Platform security – Detects and prevents fraudulent activity, money laundering, and unauthorized access attempts to your account.
• Customer support – Enables our support team to assist you more effectively when you contact us.
• Service communications – Sends you important notifications related to your account, policy changes, or relevant security information.
• Platform improvements – Analyzes usage data in aggregate (without identifying individuals) to improve service quality and user experience.
• Responsible gaming – Monitors gameplay patterns to identify players who may need additional support or protection.

4Data Sharing & Disclosure

Mm98 does not sell, rent, or trade your personal data to any third party. However, there are limited situations where your information may be shared with others:

• Payment service providers – To process your deposits and withdrawals, required transaction information is shared with approved payment gateways. All such providers are bound by strict confidentiality agreements.
• Technical service providers – Companies that support the technical operations of our platform, such as cloud computing and analytics services, may process data in their limited capacity as data processors.
• Authorities and legal requirements – If required by law or a valid court order, mm98 will disclose the necessary information to the relevant authorities.
• Fraud prevention – In cases involving serious fraud or security threats, information may be shared with relevant fraud prevention bodies to protect the interests of all platform users.

In all of the above situations, only the minimum necessary data will be shared. mm98 will not disclose more information than is required for that specific purpose.

5Data Security & Protection Measures

Mm98 continually invests in security infrastructure to ensure your personal data is protected at all times. The security measures we employ include:

• 256-bit SSL encryption for all data transmitted between your device and mm98 servers.
• Data encryption at rest for all sensitive data stored in our databases.
• Firewalls and intrusion detection systems that continuously monitors network traffic.
• Two-factor authentication (2FA) available to all player accounts as an additional layer of protection.
• Regular security audits conducted by independent parties to identify and address any system vulnerabilities.
• Internal access controls ensuring that only authorised personnel can access player data, with all access recorded in audit logs.

6Cookies & Tracking Technology

Mm98 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

• Essential cookies – Required for core platform functions such as login session management and security. These cookies cannot be disabled as the platform will not function without them.
• Functional cookies – Saves your preferences such as language and display settings so you don't need to reset them every time you visit the platform.
• Analytics cookies – Helps us understand how players use the platform so we can make meaningful improvements. This data is processed in aggregate and does not identify individuals.
• Security cookies – Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your internet browser settings. Please note that disabling certain cookies may affect the functionality of the mm98 platform.

7Your Rights Regarding Personal Data

As an mm98 player, you have the following rights regarding your personal data:

• Right to access – You may request a copy of the personal data we hold about you at any time.
• Right to rectification – If any information we hold is inaccurate or outdated, you have the right to request a correction.
• Right to erasure – In certain circumstances, you may request the deletion of your personal data from our systems, subject to legal compliance requirements.
• Right to object to processing – You may object to the processing of your data for specific purposes such as direct marketing.
• Right to data portability – You have the right to receive your personal data in a machine-readable format for transfer to another service if needed.

To exercise any of the above rights, please contact the mm98 customer support team via live chat, available 24/7 on the platform. We will process your request within a reasonable timeframe.

8Data Retention Period

Mm98 retains your personal data only for as long as necessary for the original purpose of collection or as required by applicable law. In general:

• Active account data is retained for the entire duration that your account remains active on the mm98 platform.
• Financial transaction records are retained for a minimum of seven (7) years in accordance with financial compliance and anti-money laundering requirements.
• Customer support communication logs are retained for two (2) years for dispute resolution reference.
• Closed accounts — related data is retained for the minimum legally required period before being securely deleted.
• Anonymised analytics data may be retained for a longer period for platform improvement purposes.

9Contact Us Regarding Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the management of your personal data, the mm98 support team is ready to assist you. We operate 24 hours a day, 7 days a week, including public holidays.

You can reach us via live chat available directly within the mm98 platform or mobile app. All privacy-related enquiries are handled with full confidentiality and resolved within a reasonable timeframe.

For issues requiring identity verification, you may be asked to provide proof of identity before we can disclose or modify your data. This is a security measure to protect you from unauthorised requests.