Mm98 Terms and Conditions – Malaysia Platform Usage Guidelines

1Introduction

Welcome to mm98, an online gaming platform operating for players in Malaysia. These Terms and Conditions ("Agreement") are a binding agreement between you ("Player" or "User") and mm98 ("Platform", "We") regarding your use of all services provided through the mm98 website and mobile app.

This document is written in English for the convenience of Malaysian players and covers all key aspects of using the platform — from account registration to how we handle your funds and resolve any disputes that may arise. We encourage you to read this document in full, rather than simply scrolling down and clicking "Accept".

Mm98 reserves the right to update these Terms and Conditions at any time. When changes are made, the "Updated" date at the top of the document will be refreshed and a notice will be sent to registered players. Continued use of the platform after such changes take effect constitutes acceptance of the new terms.

2Registration & Account Management

To use mm98's services, you must register a valid account. The registration process requires accurate and up-to-date personal information. The following conditions must be met:

• You must be at least 18 years old at the time of registration. mm98 conducts age verification (KYC) to ensure compliance with this requirement.
• Each individual is only permitted to hold one active account only. Holding multiple accounts by the same individual constitutes fraud and will result in all associated accounts being frozen.
• Information provided during registration must be accurate, complete, and up to date. Providing false information may result in account suspension without prior notice.
• You are solely responsible for maintaining the confidentiality of your account password. mm98 will never request your password via email, live chat, or any other channel.
• If you suspect your account has been accessed without authorisation, contact the mm98 support team immediately.

3Deposits & Withdrawal of Funds

Mm98 supports a variety of local Malaysia payment methods including DuitNow, FPX, and selected e-wallets. All financial transactions are conducted in Malaysian Ringgit (MYR) and are subject to the following conditions:

Deposit:

• Minimum deposit is RM 20 for most payment methods.
• All deposits must be made using a payment method registered in the player's own name. Deposits from third-party accounts are not accepted.
• Successful deposits will be credited to your mm98 account balance within minutes, depending on the payment method selected.
• Mm98 reserves the right to request proof of payment if there is any doubt regarding a deposit transaction.

Withdrawal:

• Minimum withdrawal is RM 50.
• Withdrawals will be processed to the same payment method used for the original deposit, except in specific circumstances approved by mm98 management.
• Withdrawal processing times range from 15 minutes to 24 hours depending on the payment method and verification requirements.
• Players may be required to submit identity verification documents (KYC) before their first withdrawal or for amounts exceeding certain limits to be processed.
• Mm98 reserves the right to place a withdrawal on hold pending investigation if there are signs of suspicious activity.

4Bonuses, Promotions & Wagering Requirements

Mm98 offers various bonuses and promotions to players from time to time. All bonuses are subject to the wagering requirements (rollover requirement) set for each promotion. The following are general conditions that apply to all bonus types:

• Bonuses may only be claimed through the method specified in the relevant promotion terms. Manual bonus requests that do not follow the proper procedure will not be processed.
• Each bonus may only be claimed once per player, per household, per device, or per IP address unless otherwise stated.
• Bonus funds cannot be withdrawn directly. They must be wagered in accordance with the specified rollover requirement before any winnings derived from bonus funds can be withdrawn.
• Mm98 reserves the right to void any bonus and associated winnings if there is evidence that the bonus was used improperly or through low-risk betting strategies specifically intended to meet rollover requirements.
• All specific bonus terms are stated on the relevant promotions page and should be read together with these general Terms and Conditions.

5Game Rules & Outcomes

All games available on the mm98 platform — including slots, fish shooting, sports games, and table games — use an independently certified random number generator (RNG). This ensures every game outcome is fully random and cannot be manipulated by any party.

In the event of a technical disruption during a game session, mm98 will resolve the situation based on system records. If the system records cannot determine the exact outcome, the relevant wager will be voided and the amount refunded to the player's account balance. Outcomes that have already been correctly recorded by the system are final and cannot be disputed on subjective grounds.

For sports betting, all wagers are subject to the specific sports rules stated in the Sports section of the mm98 platform. If a match is cancelled or postponed beyond the specified period, the relevant wager will be refunded in accordance with the applicable sports betting policy.

6Prohibited Conduct

Mm98 players are required to use the platform in an honest, fair, and responsible manner. The following activities are strictly prohibited and may result in permanent account suspension and forfeiture of funds:

• Fraud and Collusion – Cooperating with other players to manipulate game outcomes or exploit the system.
• Use of automated software – Using bots, scripts, or any automated software to play or exploit the mm98 system.
• Money Laundering – Using the mm98 platform as a channel to transfer or conceal funds from illegal sources.
• Payment system manipulation – Making unauthorised chargebacks, using another person's credit card or bank account, or any form of financial fraud.
• System bug exploitation – Identifying and exploiting technical errors or bugs in the system to gain unauthorised advantage.
• Making threats – Issuing threats or harassment against mm98 staff or other players.

7Account Suspension, Freezing & Closure

Mm98 reserves the right to suspend, freeze, or close any account at any time for the following reasons:

• Violation of any provision in these Terms and Conditions.
• There is a legal compliance obligation or a request from the relevant authorities.
• Suspicious activity or conduct potentially related to money laundering.
• Inability to verify a player's identity or age upon request.
• Account left inactive for 12 consecutive months.

In cases where an account is closed due to a violation, mm98 reserves the right to hold the remaining balance while an investigation is conducted. If the investigation confirms no fraud, the valid balance will be returned to the player within a reasonable timeframe.

8Platform Limitation of Liability

Mm98 strives to ensure the platform operates without interruption at all times. However, we cannot guarantee the platform will always be free from technical disruptions, scheduled maintenance, or issues beyond our control.

Mm98 is not liable for any direct or indirect losses arising from:

• Disruption to the player's internet service or telecommunications connection.
• Device or hardware failure on the player's end when accessing the platform.
• Any wagering or game outcome that has been validly determined by the system.
• Platform unavailability during previously announced maintenance periods.

9Privacy & Data Protection

Mm98 takes our responsibility for protecting players' personal data seriously. All information collected during registration and platform use is managed in accordance with mm98's separate Privacy Policy.

In summary, your data is collected for account management, transaction processing, identity verification (KYC), and service improvement. Your data will not be sold to third parties for marketing purposes. For full details on how we manage your data, please refer to mm98 Privacy Policy.

10Amendments to Terms and Conditions

Mm98 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. However, for material or significant changes, mm98 will endeavour to notify registered players via email or in-app notification at least 7 days before the changes take effect.

It is the player's responsibility to review the Terms and Conditions periodically. Continued use of the platform after any changes take effect constitutes your acceptance of and agreement to the revised terms.

11Applicable Law

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms and Conditions shall first be resolved through mm98's internal process. Players are encouraged to contact the mm98 customer support team to resolve any issues before taking further action.

The mm98 support team can be reached via live chat, available 24 hours a day, 7 days a week, directly within the mm98 platform or mobile app.